Privacy Policy
Last Updated: January 2025
At Dinkli, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.
1. Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Name and contact information (email address, phone number)
- Account credentials (username, password)
- Profile information (skill level, location preferences)
- Payment information (processed securely through third-party payment processors)
- Game preferences and booking history
Automatically Collected Information
When you use our app, we automatically collect certain information, including:
- Device information (device type, operating system, unique device identifiers)
- Location data (with your permission, to find games near you)
- Usage data (app features accessed, games booked, time spent in app)
- Log data (IP address, access times, app crashes)
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your game bookings and payments
- Match you with games and players based on skill level and location
- Send you notifications about game updates, confirmations, and reminders
- Respond to your inquiries and provide customer support
- Send you marketing communications (with your consent)
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations
3. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- With Other Users: Your profile information (name, skill level) may be visible to other players in games you join
- Service Providers: We may share information with third-party service providers who perform services on our behalf (payment processing, analytics, cloud hosting)
- Legal Requirements: We may disclose information if required by law or to protect our rights and safety
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Your Rights and Choices
You have the right to:
- Access and receive a copy of your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Opt-out of marketing communications
- Withdraw consent for location tracking
- Request account deletion (see our Account Deletion Policy)
6. Children's Privacy
Our services are not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: support@dinkli.com
Address: Austin, Texas
